Skip to content

How we work

From the warehouse in China to collection in Bishkek, your cargo goes through four stages. We message you on WhatsApp at each one.

  1. A pallet received at the warehouse
    01

    We receive it

    Your supplier brings the cargo to our warehouse in Guangzhou, Yiwu or Urumqi. We check the number of boxes against the delivery note and find your code on them.

  2. A box on warehouse scales
    02

    We weigh and photograph it

    Every box is weighed and measured. You get photos, weight and volume, and we work out the exact price from them.

  3. Cargo in a wooden crate
    03

    We pack and ship it

    Fragile goods go into a wooden crate, weak boxes get reinforced. It leaves on the next run and we tell you the departure date.

  4. Boxes on the pickup counter
    04

    You collect it in Bishkek

    We message you on arrival day. Collect it at the office or order delivery across the city. Five days of storage are free.

Common questions

Is there a minimum shipment?

No: we take even a single box. Small shipments are cheaper by air or in a consolidated truck.

How is the price calculated?

We look at the density. Over 167 kg per cubic metre is charged by weight, under that by volume.

What goes on the box?

Your customer code. We give it to you before the first shipment and use it to find your cargo at the warehouse.

Can I insure the cargo?

Yes. Insurance is based on the declared value and appears as a separate line on the invoice.

How do I know where my cargo is?

We message you on WhatsApp at every stage: received at the warehouse, shipped, arrived in Bishkek.

Where do I collect the cargo?

At our office in Bishkek. Five days of storage are free, then the standard rate applies.

An open warehouse door with boxes inside

Let us price your shipment

Enter the weight and volume in the calculator or message us on WhatsApp. We reply within one working day.